Montvale, NJ 07645
Job Description
This is a front office position in a highly rated and busy dermatology office. An ideal front desk dermatology receptionist candidate will have worked in a dermatology office in either afront office or clinical position.
Heavy EMR and phone work required. We use the Medent EMR for all information and patient processing. Ideal candidate must enjoy working with people and be excellent at multitasking as this position handles a variety of office and patient issues at the same time.
We are looking for a front desk receptionist to join our team that is a self-starter, hardworking, dedicated to excellence and enjoys working in small teams. Must have a broadbase of knowledge in patient service and communication, clinical understanding, insurance and billing.
Responsibilities
- Be the welcoming face to patients
- Answer phones knowledgeably and confidently
- Handle Medent EMR for all information and patient processing
- Comfortably handle patient questions and concerns
- Schedule appointments with ease
- Communicate friendly, appropriate conversations with patients
- Simultaneously multitasking at multiple office duties
Requirements
- Customer Service: 2 years (Preferred)
- Computer Skills: 2 years (Preferred)
- Bachelor's (Preferred)
- Dermatology office experience (strongly preferred)
- Self-starter, hardworking, and dedicated to excellence
- Enjoys working in small teams
- Broad base knowledge in patient service and communication, clinical understanding
- Comfortable with insurance verification and billing
- Must enjoy working with people
- Excellent multitasker
