Responsibilities for SAP Technical Support

• Support SAP installation and service departments
• Provide superior customer service to internal and external customers
• Handle incoming customer/associate relations calls
• Oversee and provide support, end-to-end finance system administration, & issue triage/remediation
• Manage system integrity, security, controls, provide oversight in the areas of data governance and compliance such as GPPM
• Support on-going projects and initiatives as part of the finance & logistic system
• Provide financial reporting, system support, and training for assigned Power users
• Create and manage systemic workflow process
• Ensure that policies & procedures are continually reviewed & kept up to date
• Perform various reconciliations between systems and identify, communicate, and resolve data issues quickly and efficiently

Requirements for System Administrator

• Ability to speak Korean
• Bachelor's Degree in Information Systems or a related field is highly preferred
• 5+ year experience in a functional finance (Accounting/Financial Planning) role
• Experience managing internal control processes
• Experience in a functional finance & logistic role is highly preferred
• MS Office proficiency
• Ability to communicate with all levels of management
• Strong analytical abilities and an orientation towards detail
• Superior verbal and written communications skills
• Excellent organizational skills with demonstrated ability to handle multiple priorities, and ability to work under time constraints
• Strong interpersonal and leadership skills exemplified in team work, understanding of business and customer requirement and good communication
• Willingness to challenge established practices and draw relevant conclusions including the persistency and willingness to take calculated risk within the organization
• Manage the time and attention based on assigned job roles and objectives